SELF-INTRODUCTION
opening - Hello, everyone...- Hi, everybody, How are you today?- Good morning / afternoon / evening, How are you? content expression Part 1 - Let...
VOCABULARY
Several nouns related to taking reservations by phone:ReservationPhone callCustomerAvailabilityDateTimeParty sizeConfirmationSystemProcessLogbookSpreadsheetRecordingInformationAccuracyReceptionistCallerBookingsScheduleRestaurantHotelVenueAvailability calendarWaitlistCancellationNo-showReservation policySeating arrangementReservation confirmation numberDeposit some action verbs related to taking reservations by phone:AnswerRespondGreetVerifyRecordCollectConfirmCheck availabilityReserveScheduleHoldUpdateCancelRebookFollow...