EXAMPLE Example conversation between a hotel receptionist and a guest who has been injured:Guest: Excuse me, can you help me? I've had a bit of...

Some nouns related to helping a guest who is injured in the context of hospitality: First aid: The immediate medical assistance provided to an injured...

INTRODUCTION Assisting a guest who is injured is a crucial aspect of hospitality. As a hospitality professional, it's important to be prepared for such situations...

INTRODUCTION In the context of hospitality, providing accurate and helpful directions is an important part of customer service. Guests and visitors may need directions to...

EXAMPLE PART 1 Some vocabulary words and phrases that you can use to direct guests to facilities near the hotel:RestaurantsCafesShopping mallPharmacyParkMovie theaterMuseumsGalleriesBarsClubsSupermarketGymHiking trailsParksFitness classesState-of-the-art equipmentYou...

EXAMPLE OF CONVERSATION Here’s an example of directing a guest in a hotel:Guest: Excuse me, can you tell me how to get to the restaurant...

INTRODUCTION Directions refer to instructions on how to get from one place to another. They are essential for navigation and can be given in various...