PRACTICE

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Conversation

Guest.       : Hi, I would like to make a hotel reservation.

Hotel Staff : Sure, we’d be happy to assist you. May I know your name and the dates you are looking to book for?

 

Guest.       : Yes, my name is John Smith and I would like to book a room for two nights, from June 1st to June 3rd.

Hotel Staff : Great, we have availability for those dates. How many people will be staying in the room?

 

Guest.       : It will be just me.

Hotel Staff : Okay, we have a few room options available. We have a standard room for $150 per night, a deluxe room for $200 per night, and a suite for $300 per night. Which type of room would you like to reserve?

 

Guest.       : I think I’ll go with the deluxe room.

Hotel Staff : Excellent choice. We will need a credit card to secure your reservation. May I have your card details please?

 

Guest.       : Yes, the card number is 1234-5678-9012-3456, and the expiration date is 12/25.

Hotel Staff : Perfect, thank you. Your reservation has been confirmed for a deluxe room for two nights from June 1st to June 3rd. Is there anything else we can assist you with?

 

Guest.       : No, that’s all for now. Thank you.

Hotel Staff : You’re welcome, Mr. Smith. We look forward to seeing you in June.

Hotel Introduction

Welcome to our hotel! We’re glad you’ve chosen to stay with us. Let me tell you a little bit about our property.

Our hotel is a 4-star establishment located in the heart of the city, with easy access to popular attractions and transportation. We offer a variety of rooms to suit your needs, including standard rooms, deluxe rooms, and suites.

All of our rooms are spacious and well-appointed, with comfortable bedding, a flat-screen TV, and a mini-fridge. The deluxe rooms and suites also include additional amenities such as a work desk, a seating area, and a private balcony with stunning views of the city.

Our hotel also features a fitness center, a spa, and an outdoor pool, which are all available for our guests to use. We also have a restaurant on-site, which serves delicious meals throughout the day.

If you need anything during your stay, our friendly staff is available 24/7 to assist you. We want you to have a comfortable and enjoyable stay with us, so please don’t hesitate to let us know if there’s anything we can do to make your experience even better.

We hope you have a wonderful stay with us and we look forward to serving you!

 

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