VOCABULARY

Some additional action verbs related to taking reservations by phone:Make adjustmentsProcess paymentsProvide detailsHandle complaintsDouble-checkCollaborateTroubleshootInformCustomizePersonalizeFollow-throughResolveAccommodateEmpathizeUpdate recordsListenRespond promptlySpeak clearlyRepeatCommunicateExplainApologizeReschedulePrioritizeAllocateAssignCoordinatePrepareAttendConfirm and remind. Some additional nouns related to taking...