VOCABULARY

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Some additional action verbs related to taking reservations by phone:

  1. Make adjustments
  2. Process payments
  3. Provide details
  4. Handle complaints
  5. Double-check
  6. Collaborate
  7. Troubleshoot
  8. Inform
  9. Customize
  10. Personalize
  11. Follow-through
  12. Resolve
  13. Accommodate
  14. Empathize
  15. Update records
  16. Listen
  17. Respond promptly
  18. Speak clearly
  19. Repeat
  20. Communicate
  21. Explain
  22. Apologize
  23. Reschedule
  24. Prioritize
  25. Allocate
  26. Assign
  27. Coordinate
  28. Prepare
  29. Attend
  30. Confirm and remind.

Some additional nouns related to taking reservations by phone:

  1. Availability check
  2. Reservation request
  3. Customer service
  4. Reservation list
  5. Wait time
  6. Confirmation email
  7. Front desk
  8. Online booking
  9. Reception area
  10. Reservation system
  11. Reservation agent
  12. Guest information
  13. Reservation fee
  14. Late cancellation fee
  15. Reservations manager
  16. Caller ID
  17. Call center
  18. Reservation software
  19. Reservation book
  20. Guest profile
  21. Booking engine
  22. Arrival time
  23. Booking reference
  24. Reservations team
  25. Room availability
  26. Reservation line
  27. Booking confirmation
  28. Waiting list policy
  29. Reservation number
  30. Reservation policy statement.
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